
Se admiten mascotas bajo petición (puede aplicarse un suplemento).
Se aceptan niños de todas las edades.
Los niños hasta 11 años (incluidos) se alojan por 30 € por persona y noche durmiendo en una cama existente.
Los niños hasta 2 años (incluidos) se alojan por 10 € por persona y noche durmiendo en una cuna disponible.
Las camas supletorias o las cunas solo están disponibles bajo petición y deben ser confirmadas por el establecimiento.
Los suplementos no se calculan automáticamente en el importe total de la reserva en el sitio y deben pagarse por separado directamente con el establecimiento.
Tarjetas aceptadas para la reserva

* When booking a **studio, 1-, 2-, or 3-bedroom apartment**, guests will be located at our 4-star **Micklegate property**. Pets are welcome at Micklegate only, for an additional charge.
* **One-bedroom Deluxe apartments** are located at **Tanner Row** and **do not accommodate children or pets**.
* For **Free Cancellation** bookings:
* A **20% deposit** is required upfront to secure the reservation.
* The remaining balance is due one month prior to arrival.
* Bookings made within the month require **full payment upfront**.
* Free cancellation is available up to **21 days before arrival**.
* Cancelling **20–9 days** before arrival incurs **50% of the deposit**.
* Cancelling **8 days or less** before arrival incurs **100% of the deposit**.
* For **Advance Purchase** bookings, **full payment** is taken at the time of booking. Payment is processed using the credit card provided on Booking.com. If payment fails, you will have **24 hours** to provide updated card details before the booking is cancelled.
* A **refundable GBP 100 deposit** per apartment is required for **group bookings only**, payable one month prior. Any damage or loss caused by guests will incur additional charges.
* **Check-in outside reception hours** will be arranged via email one day before arrival. Reception is open **Monday–Sunday, 09:30–18:00**.
* **Accessibility:** None of the rooms are suitable for wheelchair users. Some rooms are on upper floors with no lift access.
* **Parking & luggage:** On-site parking and luggage storage are not available. Guests may use the nearby **NCP Car Park on Tanner Row (06:00–23:59)**.