
Pets are allowed on request (a supplement may apply).
Children of all ages are welcome.
Children up to 11 years old (inclusive) stay for 30 € per person per night when sleeping in an existing bed.
Children up to 2 years old (inclusive) stay for 10 € per person per night when sleeping in an available cot.
Extra beds or baby cots are only available upon request and need to be confirmed by the property.
Supplements are not automatically calculated in the total amount of the reservation on the site and must be paid separately directly with the establishment.
Cards accepted for booking

* When booking a **studio, 1-, 2-, or 3-bedroom apartment**, guests will be located at our 4-star **Micklegate property**. Pets are welcome at Micklegate only, for an additional charge.
* **One-bedroom Deluxe apartments** are located at **Tanner Row** and **do not accommodate children or pets**.
* For **Free Cancellation** bookings:
* A **20% deposit** is required upfront to secure the reservation.
* The remaining balance is due one month prior to arrival.
* Bookings made within the month require **full payment upfront**.
* Free cancellation is available up to **21 days before arrival**.
* Cancelling **20–9 days** before arrival incurs **50% of the deposit**.
* Cancelling **8 days or less** before arrival incurs **100% of the deposit**.
* For **Advance Purchase** bookings, **full payment** is taken at the time of booking. Payment is processed using the credit card provided on Booking.com. If payment fails, you will have **24 hours** to provide updated card details before the booking is cancelled.
* A **refundable GBP 100 deposit** per apartment is required for **group bookings only**, payable one month prior. Any damage or loss caused by guests will incur additional charges.
* **Check-in outside reception hours** will be arranged via email one day before arrival. Reception is open **Monday–Sunday, 09:30–18:00**.
* **Accessibility:** None of the rooms are suitable for wheelchair users. Some rooms are on upper floors with no lift access.
* **Parking & luggage:** On-site parking and luggage storage are not available. Guests may use the nearby **NCP Car Park on Tanner Row (06:00–23:59)**.