Pets are not allowed in the establishment.
Children of all ages are welcome.
No cot available.
No extra bed available.
Cards accepted for booking
There is no reception on site. We operate self check-in and have a call centre available 24/7.
Guests have access to the Smartflats Lounge at Rue du Marché au Charbon 9 - 1000 Brussels.
We clean before and after your stay. In the meantime, this is your home. Take care of it. We do not change towels or sheets during your stay, unless your stay exceeds 5 nights.
You can request additional cleaning for an additional fee (18-54€ depending on the type of flat).
Please note that in case of damage, an extra fee will be charged. Please note that hosting a party, smoking and/or bringing pets is not allowed, otherwise an extra fee is charged for compensation.
Guests should avoid making noise between 23:00 and 07:00.
Sofa Bed Policy: Please note that the sofa bed is only prepared when the maximum capacity of the flat or maximum capacity minus 1 person is reached. In other cases, the sofa bed is upon request when booking and at an extra cost of EUR 25 per stay.
A lift is available in the building. We can therefore accept people with reduced mobility.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.