Cancellation The reservation deposit paid for the booking will neither be refunded nor transferred towards a
posterior booking. Please contact the Website if there is any doubt. If a total or a partial payment of the total rent is
required in addition to the reservation deposit and it has been paid, the terms of cancellation of the booking of a
particular accommodation described on the Website shall come into effect. Shall the User have any doubt, he or
she shall contact the Website before reserving accommodation. The website informs you that there are
companies that provide specialized cancellation insurances.
Shall the Website be unable to provide the accommodation booked by the User due to a force majeure situation or
by Owner´s fault, the Website shall propose an accommodation of an equal or superior level (comparing with the
originally booked accommodation). If the customer is not satisfied with the solution proposed by the Website, the
contract between the User and the Website shall be cancelled and the reservation deposit must be reimbursed to
the User; the transaction fees shall betaken off the reservation deposit.