Cancellations must be made in writing to the campsite management.
1st case - if the cancellation is made no later than 15 days before the arrival date:
50% of the deposit amount is refunded to the customer.
Reservation fees will not be refunded.
2nd case - if the cancellation is made less than 15 days before the arrival date:
The full deposit and reservation fees are not refunded.
3rd case - if the cancellation does not reach us 5 days at the latest before the date of arrival:
The stay will remain the responsibility of the customer.
A “Campez Couvert” rental contract Cancellation and Interruption Insurance (with a Covid 19 guarantee) is offered to you when you make your reservation. Our partner Gritchen Tolède et Associés undertakes to reimburse all or part of the stay to our holidaymakers.
In the event of cancellation, notify the campsite of your withdrawal upon the occurrence of an event preventing your departure by mail or email. If the loss is provided for in the general conditions (available on the site www.campez-couvert.com or from the campsite), notify the insurer within 48 hours and provide all the necessary information and supporting documents.