Pets are not allowed in the establishment.
Children 6 years and older are accepted.
Children from 6 to 16 years old stay for 270 € per person per night when sleeping in an available extra bed.
Extra beds or baby cots are only available upon request and need to be confirmed by the property.
Supplements are not automatically calculated in the total amount of the reservation on the site and must be paid separately directly with the establishment.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that any and all transfers that guests wish to arrange with the property need to be communicated to the property prior to arrival.
There will be no refund on unused meals or activities.
Resort is located on top of a hill - a walk up 538 steps staircase (100 meter high).
The hotel provides free lockers to avoid customers to bring unnecessary heavy luggage upstairs.
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Please note that power outages are common in the area, and cannot be predicted.
Bedding is subject to availability due to limited rooms.
Please note that a 2-night minimum stay is required at this property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.