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Pets are not allowed in the establishment.
Children 16 years and older are accepted.
No cot available.
No extra bed available.
Cards accepted for booking
![Mastercard](/lib3/svg/paiements/mc.svg)
Guests arriving before 07:00 hours or after 18:00 hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.
Please note that a 2% surcharge applies for payments with American Express credit card.
Please note that all special requests are subject to availability upon check in, and cannot be guaranteed.
Please note that housekeeping service is only offered for stays of more than 7 nights. You can request daily housekeeping service at an extra charge.
Please note that Shantara Apartments Port Douglas only caters for children over 16 years.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note there is no capacity for extra guests.