
Pets are not allowed in the establishment.
Children of all ages are welcome.
Children up to 2 years old (inclusive) stay free when sleeping in an available crib.
Extra beds or baby cots are only available upon request and need to be confirmed by the property.
Supplements are not automatically calculated in the total amount of the reservation on the site and must be paid separately directly with the establishment.
Cards accepted for booking

Please note that the all-inclusive formula includes only soft drinks for all Egyptians, foreign residents, and guests from the Gulf and Middle East.
Please note that birth certificates must be presented upon check-in for children accompanying guests.
Please note that swimming in the pool and in the sea is only permitted in an adequate bathing suit. Swimming in loose/cotton clothing is also not permitted.
Please be advised that the hotel’s main dining venue, Palm Restaurant, will be temporarily closed for full renovation from 15 January 2026 to 20 March 2026.
During this period, all meals will be served at the Grill Restaurant (Resort Area), with no interruption to the dining services included in your booked meal plan.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
1. 25% disc. For airport pickup (reservation & flight details are required).
2. 20% discount on Room Service menu.
3. 15% discount on Sushi at Buddha Bar .
4. 15% discount on water sports activities.
5. 15% discount on Diving activity.
6. 20% discount on Spa Facilities.