The tenant can cancel his rental at any time. We emphasize that the consequences of the cancellation entail the collection of variable fees depending on the date on which it occurs.
The following scale is therefore applicable:
- the tenant cancels more than 30 days before entering the premises, the cancellation fees are 0.
- the tenant cancels between 29 and 15 days before entering the premises, the cancellation fees will be 50% of the rental amount.
- the tenant cancels between 14 days and the day of arrival at the premises, the cancellation fees will be 100% of the rental amount.
These cancellation costs can be covered by cancellation insurance to be taken out individually by the tenant.
Whatever the reasons for cancellation, the tenant must notify the owner by registered letter with acknowledgement of receipt, the date of receipt of this notice determining the scale to be applied.
The tenant who has not notified the owner will be required to pay the balance in full.
If a case of force majeure results in the destruction of the property or the impossibility of making the property available for rental, all sums paid will be refunded to the tenant, without the tenant being able to claim further reimbursements.
In the event of cancellation at the owner's initiative, the owner will reimburse 100% of the amounts collected.
Any interrupted or shortened stay, or any service not used, does not give rise to any reimbursement.
Even in the event of repatriation, it is the tenant's responsibility to take out appropriate insurance.
No refund will be made once check-in has been completed. The owner also reserves the right to cancel the tenant's stay if the rental is not paid in full 15 days before the arrival date with the delivery of the multi-risk insurance certificate.