Pets are not allowed in the establishment.
Children of all ages are welcome.
Children up to 1 years old (inclusive) stay free when sleeping in an available crib.
Extra beds or baby cots are only available upon request and need to be confirmed by the property.
Supplements are not automatically calculated in the total amount of the reservation on the site and must be paid separately directly with the establishment.
Cards accepted for booking
Please note that transportation to and from the island is included in the rate and has set times.
Guests must arrive at the Bodeguita dock at 11:00am - 11:30am and check in is at 15:00
Departure Time Cartagena - Isla del Encanto: 12:00
Departure Time Isla del Encanto - Cartagena: 14:00 - 14:30. The boat or bus ride take approximately 1 hour.
Please note that children up to 1 year old and with a crib, stay free of charge.
Property requires that the credit card used to make the reservation is presented at check-in with a valid ID. The property reserves the right to reject reservations at check-in if the requirement isn't met. The name on the credit card must match the name used for reservation.
Please note rates are full board (Subject to the Hotel menu. First day: Dinner – Last day: Breakfast and Lunch – The days between the first and the last include the three meals) -A non-alcoholic drink to accompany each mealPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.