Les animaux de compagnie ne sont pas admis au sein de l'établissement.
Les enfants de tous âges sont acceptés.
Les enfants jusqu'à 2 ans (compris) séjournent pour 5 € par personne et pour le séjour s'ils dorment dans un berceau disponible.
Les lits d'appoint ou lits bébés sont uniquement disponibles sur demande et doivent être confirmés par l'établissement.
Les suppléments ne sont pas automatiquement calculés dans le montant total de la réservation sur le site et doivent être réglés séparément directement auprès de l'établissement.
Cartes acceptées pour réserver
Dear Valued Guest,
Thank you for choosing our apartments for your stay. To ensure a smooth and enjoyable experience, please take note of the following important policies:
1. **Key Collection Instructions:**
- Guests will receive an email with instructions to collect the apartment key. Please confirm receipt.
2. **Check-In and Check-Out:**
- Check-in is available from 16:00hrs.
- Check-out is by 10:30hrs.
- Keys must be returned to the lockbox upon departure.
3. **Reception and Emergency Assistance:**
- Our reception is not available 24/7.
- An emergency out-of-office number is provided for assistance.
4. **Accessibility and Stairs:**
- Our property has stairs leading to the entrance.
- While a lift is available, not all apartments are accessible via the lift, and some have internal stairs.
5. **Parking Options:**
- Pay and display parking is available on Cheltenham Road (within 20 meters).
- Public multi-story Jubilee Car Park is nearby (within 100 meters) with charges.
- Free on-street parking is available approximately 8 minutes walk away on Duchy Road.
6. **House Rules:**
- Strict no-party policy.
- No stag, hen, or similar parties.
- Smoking is strictly prohibited in the building and apartments.
- Pets, including service animals, cannot be accommodated.
7. **Minimum Stay and Booking Terms:**
- Usually, a minimum 2-night stay is required.
- One-night stays may be considered mid-week for business guests.
- Bookings for same-day arrivals can be accepted until 16:00, subject to availability.
8. **Special Requests:**
- Use the Special Requests box during booking or contact us directly with provided contact details for any inquiries or special requests.
9. **Cancellation Policy:**
- Cancellation terms agreed upon at the time of booking apply, even in cases of injury, illness, quarantine, self-isolation, or test result delays specific to your group.
We appreciate your understanding and cooperation with these policies. Should you have any questions or special requests, feel free to reach out to us directly.
We look forward to welcoming you and ensuring a memorable stay.
Warm regard,
Harrogate Lifestyle Apartments Reservations.Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement.
Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation.