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Pets are not allowed in the establishment.
Only adults are accepted.
Additional people stay for 50 € per person per night when sleeping in an available extra bed.
Extra beds or baby cots are only available upon request and need to be confirmed by the property.
Supplements are not automatically calculated in the total amount of the reservation on the site and must be paid separately directly with the establishment.
Cards accepted for booking
![American Express](/lib3/svg/paiements/am.svg)
RECEPTION HOURS : Waterfront Whitsunday Retreat is open from 9am until 5pm, check in from 2pm until 5pm, after hour check in until 9pm is available, please contact the hotel prior to arrange, check in later than 9pm is not possible. Please note credit surcharge of 1.5% applies to Visa and MasterCard, 3% applies to American Express. A $200 credit card pre auth is required at check in as security against damage / unpaid accounts. We are a cashless business.
Please note that guests are required to present a valid credit card upon check in.
Please note that AMEX has a 3% surcharge, all other credit cards have a 1.5% surcharge
Please note children older than 18 are welcome.This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the price is based on 2 guests. Maximum occupancy is 2 (see Hotel Policies).