No se admiten mascotas en el establecimiento.
Se aceptan niños de todas las edades.
No hay cuna disponible.
No hay cama supletoria disponible.
Tarjetas aceptadas para la reserva
Keys for the ZOO Hotel can be collected at the reception located on ul. Wróblewskiego 7, which is open 24/7.
Keys for Garbary street apartments and Wszystkich Swietych can be collected at the reception located on ul. Garbary 3, which is open 24/7.
Keys for Wierzbowa Street apartartments can be collected at the recepction located on Wierzbowa 3 street which is open 24/7.
There is a deposit for the underground garage door remote control.
Please note that the name on the credit card should be the same as the guest name.
Please note that a refundable deposit of PLN 400 will be charged for a 6-person apartment upon check-in.
Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.
Breakfast is served nearby. For guests staying at Garbary 3-4 it is served in Hotel Dikul at Cieszyńskiego 17-19 street (approx. 400 metres away), for guests staying at Wierzbowa 3 it is served in Etno Cafe at Podwale 83 street (approx. 400 metres away).Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.