No se admiten mascotas en el establecimiento.
Se aceptan niños de todas las edades.
No hay cuna disponible.
No hay cama supletoria disponible.
Tarjetas aceptadas para la reserva
There is no reception on site. We operate self check-in and have a call centre available 24/7.
Guests have access to the Smartflats Lounge at Rue du Marché au Charbon 9 - 1000 Brussels.
We clean before and after your stay. In the meantime, this is your home. Take care of it. We do not change towels or sheets during your stay, unless your stay exceeds 5 nights.
You can request additional cleaning for an additional fee (18-54€ depending on the type of flat).
Please note that in case of damage, an extra fee will be charged. Please note that hosting a party, smoking and/or bringing pets is not allowed, otherwise an extra fee is charged for compensation.
Guests should avoid making noise between 23:00 and 07:00.
Sofa Bed Policy: Please note that the sofa bed is only prepared when the maximum capacity of the flat or maximum capacity minus 1 person is reached. In other cases, the sofa bed is upon request when booking and at an extra cost of EUR 25 per stay.
A lift is available in the building. We can therefore accept people with reduced mobility.Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.