
No se admiten mascotas en el establecimiento.
Se aceptan niños de todas las edades.
Los niños de 2 a 11 años se alojan por 450 € por persona y noche durmiendo en una cama existente.
Las personas mayores de 12 años se alojan por 2000 € por persona y noche cuando duermen en una cama existente.
Los niños de hasta 1 años (incluidos) se alojan gratis cuando duermen en una cuna disponible.
Las camas supletorias o las cunas solo están disponibles bajo petición y deben ser confirmadas por el establecimiento.
Los suplementos no se calculan automáticamente en el importe total de la reserva en el sitio y deben pagarse por separado directamente con el establecimiento.
Tarjetas aceptadas para la reserva

Please present the same credit card used to guarantee your booking, together with a valid passport, when checking in at the hotel. Please note that the name of the credit card holder must be the same as the guest's name on the passport and reservation.
Please note that the resort provides transfer services by speedboat and car between Trat Airport and the property at an additional charge. For more information, please contact the property directly. Contact details can be found on the booking confirmation.
A damage deposit of THB , 00 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Please note:
• Compulsory New Year’s Eve Gala Dinner on 31st December. Guests are required to make the payment directly with the resort team or book via e-mail at treekohchang@santhiya.com for Santhiya Koh Chang Resort.
• Child aged 0–1 year stays free of charge when sharing with an adult.
• Child aged 2–11 years will be charged THB , 00++ per person.
• Adult aged 12 years and above will be charged THB , 00++ per person.
Guests booking promotion Free Resort Credit will receive a room with daily breakfast and a , 00 THB/room/night Resort Credit, which can only be applied to dining and spa services during the current stay and cannot be redeemed for cash.
Benefit for booking made on 15 January 2026 onwards for stays between 24 December 2026 – 6 January 2027:
Guests will receive THB , 00 resort credit per night
(Applicable for Dining, and spa services — excluding Gala Dinner service on 31 December)
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of THB , 00 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.