
Se admiten mascotas bajo petición (puede aplicarse un suplemento).
Se aceptan niños de todas las edades.
Los niños de hasta 2 años (incluidos) se alojan gratis cuando duermen en una cuna disponible.
Las camas supletorias o las cunas solo están disponibles bajo petición y deben ser confirmadas por el establecimiento.
Los suplementos no se calculan automáticamente en el importe total de la reserva en el sitio y deben pagarse por separado directamente con el establecimiento.
Tarjetas aceptadas para la reserva

Please note that breakfast must be reserved at least 8 days prior to arrival.
Please note that by booking, you are reserving an apartment category and not a specific unit. The photos shown are for illustrative purposes only and are non-contractual.
After booking, guests may request the location of their accommodation by contacting the residence directly. Location preferences are subject to availability and may incur an additional charge. Guests are kindly requested to contact the residence before arrival using the contact details provided on the booking confirmation.
Prices include accommodation, beds made upon arrival, bed linen, bath linen, household linen (bath mat and dish towel), a cleaning kit, two bathrobes, end-of-stay cleaning (excluding dishes and kitchen area), basic WiFi access, as well as charges and taxes (excluding tourist tax and application fees).
For invoice requests, please note that invoices are issued under the name stated on the reservation.
If the total amount of the reservation is not paid within the timeframe specified in the booking policies, the property reserves the right to cancel the reservation and apply cancellation fees. Any modification may incur additional charges.
Credit card is the only accepted method of payment. A credit card pre-authorization (VISA or MASTERCARD) will be requested upon arrival.
To save time during check-in, we recommend completing your registration via your Pierre & Vacances customer account in advance. Reception is open 24 hours a day.
Pets are welcome at an additional cost of €15 per night, €100 per week, or €200 for stays of 14 nights or more.
For safety reasons, fireplaces in the apartments remain closed during the winter season.
A car rental service is available within the residence; please enquire at reception.
In July and August, Pierre & Vacances invites guests to fully enjoy the mountain environment with a complimentary activity during their stay.
At the Premium residence L’Hévana, guests benefit from four pedestrian lift passes per apartment for the Tougnète gondola (two-section pass). This offer is valid for stays of at least seven nights, with passes provided upon arrival.
Activities and services are organised by independent partners of Pierre & Vacances and may therefore be subject to change.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.
Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.
Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.
Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.