
Pets are allowed on request (a supplement may apply).
Children of all ages are welcome.
Children up to 2 years old (inclusive) stay for 45 € per person and for the stay if they sleep in an available cot.
Extra beds or baby cots are only available upon request and need to be confirmed by the property.
Supplements are not automatically calculated in the total amount of the reservation on the site and must be paid separately directly with the establishment.
Cards accepted for booking

Reception opening hours during french school holidays:
- Monday, Tuesday, Thursday and friday: 09:00 to 12:00 and from 16:00 to 19:00
- Saturday : 09:00 to 12:00 and from 14:00 to 19:00
- Wednesday and Sunday : 09:00 to 12:00.
Reception opening hours except during french school holidays :
- Monday, Tuesday, Thursday : 09:00 to 12:00 and 15:00 to 18:00
- Wenesday and Sunday : 09:00 to 12:00
- Friday : 09:00 to 12:00 and 15:00 to 19:00
- Saturday: 09:00 to 12:00 and 14:00 to 19:00
If you plan to arrive outside reception hours, please contact the residence in advance.
Outside the school holidays, the relaxation area will be open during the week and the play area at weekends (the opening dates of the play area are beyond the control of Pierre et Vacances, information is available from the Antilles de Jonzac).
Prices include : Accommodation, bed linen, bath linen, household linen (bath mat + dish towel), cleaning kit, end-of-stay cleaning fee (except dishes and kitchen area), basic WiFi access (maximum of 5 devices to browse, read e-mails and research), charges and taxes (except city tax and handling fees).
Beds made upon arrival are available at an extra cost.
With an extra cost, you may request to reserve the exact location of your accommodation by calling the residence. Contact details can be found on the booking confirmation.
For any invoice requests, please note that the name used will be the name stated on the reservation.
In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.
Please note that any modification may incur a fee.
Please note that credit card is the only accepted method of payment.
To make the most of it, check the opening times! The play area may be closed on certain dates. Our reception team (05 46 04 68 30) will be happy to help.
The relaxation area and play area will be closed for maintenance (technical closure) from 5 January 2026 to 16 January 2026 (relaxation area) and from 5 January 2026 to 6 February 2026 (play area) respectively.
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness centre is closed from 2026-01-16 until 2026-01-05
You are kindly requested to clean the kitchen area before departure.
The Antilles play area in Jonzac is closed from 28 February to 4 March. The relaxation area will be open free of charge as a replacement (the opening dates of the play area are beyond the control of Pierre et Vacances)