WiFi is available in all areas and is free of charge.
Free public parking is possible at a location nearby (reservation is not needed).
Pets are allowed on request. Charges may be applicable.
All children are welcome.
All children under 4 years stay free of charge for children's cots/cribs.
All children under 4 years stay free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
There is no capacity for extra beds in the room.
Please inform Le Poétique in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note that the check-in and key-collection take place at: 1a avenue Georges Ferrenbach, 68240 KAYSERSBERG.
A damage deposit of EUR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
You can collect the keys at the agency of Kaysersberg, Monday to Saturday. between 14:00 and 18:00.
For any arrival on a Sunday, a bank holiday or outside the opening hours of the agency, keys can be collected from a secure box. During these times, if you wish to meet someone directly at the agency, a supplement of EUR 30 will be requested. If you wish to meet someone directly at the accommodation, a supplement of EUR 60 will be requested.
Bed linen and towels are not included. They can be rented on site or guests can bring their own.
A supplement of EUR 20 per stay will be required for any pet.